Privacy policy

House of Prairie Robin, operating at 21 Cedar Lane, Doha, Qatar, processes personal data under Qatar’s Personal Data Privacy Protection Law and applicable regulations. This policy describes what we collect and why.

We collect names, email addresses, phone numbers, and message content when you contact us online or at the counter. Order history for wholesale clients includes business names and delivery contacts. Payment data is handled by our card processor; we store transaction references, not full card numbers.

Data is used to fulfil orders, respond to enquiries, manage accounts, and meet legal obligations. We do not sell personal information. Service providers such as email hosts may process data under contract and only as instructed.

You may request access, correction, or deletion by emailing [email protected]. We respond within reasonable timeframes prescribed by local law. Security measures include access controls and staff training on customer confidentiality.

Updates to this policy are posted here with a revised date. Continued use of our services after changes indicates acknowledgment where permitted by law.